Sitting in the car, waiting for the McDonald's order, might not be the place to think about strengths for most people. It wouldn't have been for me that day if my order had been correct. At the pick-up window, the young man hands me a Coke and says, "medium Coke" in a McDonald's voice and tone. I freeze. It's not the Coke or the tone, but trying to recall the order. "I did not order a Coke," I reply with a friendly, overly sweet tone of voice.
I know these guys don't get paid a lot, and I'm just trying to get home. "Isn't this your order?" he asks as he hands me the receipt. "Well...it sort of is." Not a good answer in a drive through line. They don't deal with vagueness well. I clarify. "Most of it is, but I did not order the Coke or the chicken nuggets."
This causes all sorts of upheaval, checking with the order person, checking with the manager and the attendant getting frustrated. I explain it again to no avail. Finally, after two more explanations and being asked again if this is my order, I'm asked to wait in the special parking spot. The young man gives me cash back for the difference and hands me my original receipt.
While parked, I review the receipt and see that the card number and type does not match mine...at all! Who did they charge? What did they do? Was it someone else's order? At last the manager rushes to my car with the order. I double check (I always double check) and drive off with the correct order, wrong receipt and a sigh of relief. This was supposed to be quick and it took over 20 minutes.
I'm guessing they have not taken StrengthsFinder and are not serving in their areas of talent and strengths?